What We Do

Emergency Services

At the Harrisonburg-Rockingham Emergency Communications Center (HRECC), we are the primary contact for 911 calls, offering 24/7 assistance from highly trained team members for police, fire, and medical emergencies, along with Text-to-911 and non-emergency support, ensuring timely and coordinated responses for all situations.

Emergency 911 Calls

We are the primary point of contact for all 911 calls within Harrisonburg and Rockingham County. Our highly trained team members are available 24/7 to receive and dispatch emergency services such as police, fire, and emergency medical services. We know every second counts in an emergency, and we are always ready to provide prompt assistance.

Text-to-911

Text-to-911 is an alternative way to request emergency assistance. This service benefits individuals who are deaf or hard of hearing or in situations where speaking may pose a risk. We are committed to ensuring that everyone receives the assistance they need, regardless of their communication abilities.

Non-Emergency Calls

We handle non-emergency calls with the same professionalism and urgency as we do with emergency calls. Our team members are well-equipped to provide the necessary support and assistance to the community's needs without any delay.

Calls & Text

Non-Emg & Notifications

Objective

Our objective is to ensure that all residents and visitors of Harrisonburg and Rockingham County have prompt, efficient, and effective access to public safety and emergency services. We achieve this by integrating advanced technology, skilled professionals, and comprehensive training, ensuring swift and coordinated emergency response.

Why It Matters

The HRECC plays a crucial role in ensuring the community's safety by providing efficient communication and response to emergencies. Our highly trained personnel are equipped to handle a wide range of emergencies and are committed to excellence in serving the needs of our community. Our state-of-the-art technology ensures that we stay at the forefront of emergency communications and constantly strive to improve our systems to provide the best possible service. At HRECC, we are committed to creating a safer community through effective emergency communication.