Missions and Objectives

Our Mission

Our Mission

The Mission of the HRECC shall be to efficiently and professionally receive emergency calls and dispatch services to protect the citizens of Harrisonburg and Rockingham County, VA.

Employees Value Statement

Employees Value Statement

Public safety communications is a successful combination of teamwork, technology, and excellence.  HRECC recognizes that service is their one and only product and they share a common, ongoing goal to provide it at the most superior level possible.  HRECC’s strength and success are tied directly to the individual and the unique contributions of each of the employees working in the spirit of cooperation and teamwork.

Objectives

Objectives

Efficiently process emergency calls within one minute of reception.  Provide high quality communications through state of the art technology.
Facilitate the development of highly trained, proficient, dedicated and self-motivated personnel. Constantly seek out ways to improve the quality of service provided to the community.