Communicators are cross-trained in all specialties of dispatching and are assigned as:

Call Taker

Call Taker

HRECC Call Takers are trained in a variety of techniques that enable them to be able to readily handle all types of emergency and non-emergency situations.

Law Enforcement Radio Operators

Law Enforcement Radio Operators

Law Enforcement Radio Operators are trained to maintain a status of all law enforcement units working during their shift. They are responsible for the dispatching, tracking, safety and documentation of each unit and call for service.

Fire-Rescue Radio Operators

Fire-Rescue Radio Operators

Fire-Rescue Radio Operators tone and dispatch all Fire and EMS related calls for service. They maintain a status of each event and carry out all support tasks as needed.